Language selection

Search

Canada’s consular services by the numbers: 2023 to 2024 report highlights

Two tablets display Canada's Annual Consular Data Report 2023–2024. One shows the cover page; the other shows a page with circular graphs and statistics. A stylized world map is in the background. The word 'Canada' with a flag icon appears in the bottom right corner.

Credit: Global Affairs Canada

Have you ever wondered about the types of consular services and emergency assistance the Government of Canada provides to Canadians living or travelling abroad, and how many people use those services? Well, now is your chance to find out! 

Check out the 2023 to 2024 Annual Consular Data Report, which is now available online.

In this report, readers will find an overview of the most common types of consular cases and the top destinations where these cases were reported between April 1, 2023, and March 31, 2024. In each section of the report, we have included important advice and information from Global Affairs Canada (GAC) that Canadians should be aware of before travelling outside Canada.

The report also includes insight into GAC’s consular emergency response during the 2023 to 2024 fiscal year as well as our work to communicate safe travel advice through GAC’s website, social media, outreach, stakeholder engagement, and more.

Data highlights

A person wearing a red shirt with Canada written on the back stands indoors, facing someone holding a smartphone. In the background, several other people, some also in red shirts, are near a table with various items. Green plants are visible on the left side.

Credit: Global Affairs Canada

Canadian officials responded to several consular emergencies in 2023-2024.

Canadian officials provided consular assistance in 6,934 cases and provided 15,974 new travel documents to Canadian travellers abroad in the 2023 to 2024 fiscal year.

Over this same period, the 24/7 Emergency Watch and Response Centre in Ottawa responded to a total of 242,319 inquiries from Canadian travellers or their loved ones.

Deaths, arrests and detentions, as well as cases related to accidents and medical assistance, were the top 3 types of consular cases.

In 2023 to 2024, GAC’s emergency response included helping more than 3,800 Canadian citizens, permanent residents of Canada, and their immediate families safely leave regions affected by crises.

A reminder

Managing your own safety and doing what you can to reduce risk while travelling or moving outside Canada is key.

Here are the Government of Canada’s recommendations:

No matter the length of your stay outside Canada, it is important to research and gather information that will help you make safe travel decisions. Make travel.gc.ca an essential part of your travel planning process.

Additional resources

See more articles

Date modified: